Service & Support

Global support. Local service.

Wherever your journey takes you, Cox Marine ensures expert assistance is never far away. Our global network of authorised dealers and service centres is fully equipped to support you throughout your ownership – from initial installation to routine servicing and technical support.

Genuine spare parts and logistics support

Cox Marine’s global parts network ensures critical components are always within reach. Our authorised distributors hold regional stock of essential items, from filters and seals to full powerheads, so you can access the parts you need without delay.

Whether operating in remote waters or busy ports, our logistics infrastructure enables rapid dispatch by air or sea. Strategically located warehouses help minimise transit times and keep your fleet mission-ready.

Every part comes with full technical documentation and fitment guidance to ensure correct installation, in order to preserve warranty. For specialised needs, our network can coordinate fast-track production and delivery, keeping your Cox Marine outboards performing at their best.

Spare parts & logistics support

Distributor and dealer network

Cox Marine’s authorised distributors and dealers form the backbone of our global service and support. Wherever you operate, our partners deliver local expertise, genuine parts and technical assistance to keep your outboards performing at their best.

Dedicated OEM support team

Behind every Cox Marine outboard stands a team of expert engineers committed to our partners’ success. From initial integration through to in-service upgrades, our support engineers provide real-time guidance, support and system-level troubleshooting.

Whether you need assistance with transom installations, CANbus integration or performance optimisation, our OEM support team works closely with our network of partners to ensure seamless operation. Count on Cox Marine’s engineering expertise to deliver robust, turnkey propulsion solutions tailored to your vessel platform.

Cox Marine Outboard Warranty

We stand behind the quality of our outboards. That’s why all engines are backed by our comprehensive warranty, tailored for commercial and recreational users alike.  If you have a question about your warranty or need to make a claim, get in touch with your local dealer. 

Commercial Warranty

12 months / 1000 hours

Commercial+ Warranty

18 months / 1500 hours

Recreational Warranty

5 years / 1500 hours

Rigging & Ancillary Products

We support a complete range of approved rigging solutions and ancillary products to ensure your Cox Marine outboard operates at peak performance. 

Manuals & technical resources

Stay informed and empowered with access to our latest manuals, handbooks, and technical documentation. Whether you’re a dealer, engineer, or owner, you’ll find the resources you need to support your engine. 

Need Immediate Assistance?

Our expert technical support team is here to help. Whether you’re troubleshooting an issue or need advice on servicing, contact us directly or speak with your nearest Cox dealer.